torsdag, juni 19, 2008

immaterial vs material

So. Sweden is out of the Euro cup, after a defeat I didn't even watch after Saturday's anguish. I watched that game at PlainPomplain in Geneva on the big screen, with about 50 other Swedes and 1500 Spanish, where Spain of course scored 2-1 in the last 40 seconds of the game. I was pretty upset. Publicly. Spanish guys waved their hands at me in a 'sorry but we were just better' way. I wanted to hit them.
Apparently our game held a pretty low quality yesterday, and we had it coming. Whatever. I think I'm the furthest thing from an adrenaline junkie there is, at least when I can't affect the proceedings. It's very frustrating.

Anyway. Yesterday was a pretty crappy day - my Battlestar Galactica DVDs had apparently been 'lost' due to the postal workers bike being stolen. I got the empty packet and a nice letter from the postal services apologizing for any inconvenience. After questioning the homepage, a postal worker in an actual office, and the customer services hotline I was told to fill out this form and hope for the best (because there wasn't much hope of getting compensated, but maybe I would be incredibly lucky).

Then I proceded to leave my cell phone at work (yes, stupid, but I don't think it's ever happened before and I was upset!! at the loss of material wealth and the indifference with which I was treated). My train was about 7 minutes late, but I didn't borrow some strangers phone to call dad cause I figured he would just realise we were late. Unfortunately, another train exactly like mine arrived when mine was supposed to arrive, and having not seen his daughter exit the train and not being able to reach me on my phone, he went back home.
I figured we missed each other by about 1 minute. So I had to borrow some strangers phone and call home, whereupon a very grumpy father picked me up (had I not been on vacation for a week I would have walked, but I wanted to run quite desperately and so choose to face the wrath of dad).
Anyway. I e-mailed amazon hoping only to get maybe some policy document or something to wave in the face of Danish post and tell them they were liable - but instead amazon told me it was their policy to replace the goods when this kind of thing happened!!! I mean, maybe not if you order suspiciously expensive stuff and you've never shopped there before they're suspicious, but I'm a long-standing loyal customer (I have about 4 different addresses listed on my account). The only downer beign that one of the items is now out of stock and they're going to refund me.

Thus, being overwhelmed by this act of corporate policy in *my* favour, after feeling like a consumer without voice or rights, I am feeling a lot better about the whole Sweden-out-of-the-Euro cup. Material kicks immaterial's ass, at least this time (unless one argues I'm more happy about being vindicated than the loss of 40 quid - but how will I ever know).

Now I am going to go the loo, change my shoes, pack up my stuff and be on my way to a 3-day holiday - tomorrow is midsummer's eve, the biggest party night in Sweden after New Year's. Sis is also dropping by the house tonight (from Spain...) , and we're having awesome smoked fish. Mmmm. Laterz.